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Booking Conditions and Cancellation Terms

BOOKING CONDITIONS 2025

Accomodation (Bungalow - Maxi Caravan)

a) Minimum stay: see price list
b) Arrivals: from 03.00 p.m. to 10.00 p.m.. Departures: before 10.00 a.m. (09.00 a.m. for groups)
c) The reservation will become valid only after a deposit has been paid and the subsequent "booking confirmation" has been sent by the Management. The deposit should be remitted according to the terms outlined in the "booking offer".
d) The reservation only guarantees the type of lodging and the period of stay. The number of the accommodation will be given on arrival.
e) In case of late arrival, upon notice, reservation will remain valid until 03.00 p.m. the following day.
f) In case of cancellation, the deposit will be refunded if written notice of the cancellation reaches the Campsite at least 10 days prior to the beginning of the booked period. The sum of € 25,00 will be deduced from the deposit as refund of expenses (per accommodation). If the cancellation comes later, the conditions on point "g" will be applied, with the deduction of € 25,00 (per accommodation) as refund of expenses. In case of a refund, it will be made to the same payment method used for the purchase.
g) In case of anticipated departure, Guests will be charged for the accommodation tariff only (without persons) for every reserved day booked but not used, up to a maximum of 3 days. In case of a refund, it will be made to the same payment method used for the purchase.
h) An inventory of all the equipment and accessories is displayed in each lodging. For any loss or breakages Guests are asked to pay the repurchase value.
The Management reserves the right to replace or repair any equipment which is damaged or lost. Sheets and towels are not provided.
i) The final cleaning of the lodging is not included in the tariff and we ask for a mandatory contribution for the final cleaning: see pricelist.
For this reason at the arrival Guests are asked to lodge a deposit of € 50,00, which will be held as refund of expenses if the lodging is not left in order and clean.
j) Dogs and other pets are not admitted in the accommodations.
k) The Pricelist and the Campsite Regulations form an integral part of the booking conditions stated herein.

Pitches

a) Pitches can be booked for a minimum of 2 nights, with free arrival and departure day. 
In the period from 01.08.2025 to 24.08.2025, pitches can be booked for a minimum of 3 nights.
b) Arrival and departure times:
Arrival: 12:00 PM–10:00 PM
Departure: 7:00 AM–12:00 PM (10:00 AM for groups)
c) To confirm the booking, a deposit payment is required. The deposit amount, along with the payment terms and deadline, is specified in the "Booking Offer". The booking is to be  considered definitive only with the receipt of the “Booking Confirmation” by the Management.
d) The cancellation of the stay must always be made in writing. If cancellation occurs at least 10 days before the start date of the stay, the deposit will be fully refunded. For cancellations made after this deadline, or in case of no-show, the entire amount of deposit will be retained.
In case of a refund, it will be processed using the same payment method used for the purchase.
e) For bookings with imminent arrival (made and confirmed within 10 days before the date of arrival), the Management reserves the right to request full prepayment for the stay (excluding the tourist tax), which must be paid before arrival via credit card.
In case of cancellation of such bookings, no refund will be provided for the amounts paid.
f) For bookings of only two nights, the full cost of the stay (excluding the tourist tax) is payable even if the guest leaves after only one night.
g) In case of early departure and/or late arrival with consequent shortening of the booked stay, the Guest must pay the daily pitch rate and the daily per-person rate for the unused days, up to a maximum of 2 days.
h) Special booking and cancellation conditions apply to group bookings (minimum 4 pitches):
a deposit is always required, and cancellations must be made in writing at least 20 days before to the start date of the stay. In such cases, the deposit will be refunded except for a fee of €20.00 for each canceled pitch. For cancellations made less than 20 days before the stay, the full deposit will be retained.
i) For late arrivals, with prior notice, the booking remains valid until 12:00 PM (noon) of the following day. Without any communication from the Guest, or in case of no-show, the booking will be canceled at 11:00 PM on the arrival date.
j) The booking guarantees the pitch type and the period of the stay. The specific pitch number will be assigned only upon check-in.
k) Dogs are allowed on pitches but only in the area reserved for them and must be declared at the time of booking.
l) The “Price List” and the “Campsite Rules” are part of these “Booking Conditions.”

These conditions apply to the 2025 season and cancel all previous terms and conditions.

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